What personal information we may collect.
Stitchworks.ca only collects personal information on a voluntary basis. If an online visitor submits information to Stitchworks.ca, it will usually take the form of either:
The purchase of goods or services though our online stores,
Personal information collected may include your name, home address, phone number, and/or e-mail address. We do not require this information to use our products or gain access to our sites, however, you will not be able to utilize certain features that require registration or receive materials such as newsletters unless such information is provided.
Visitors purchasing products or services through our online stores will be required to provide additional information such as a valid credit card number, expiration date, and shipping and billing addresses.
What other types of information we may collect?
For some activities, we may ask you to create a username and password and/or to provide other, non-personal information such as your age, date of birth, gender, and/or game and platform preferences; and, combine such information with your personal information. In addition, your web browser or client software may transmit certain geographic information or information regarding the capabilities of your computer to Stitchworks.ca. Stitchworks.ca may use this information to generate aggregate statistics about our user community and may provide such information to advertisers and/or our partners. In addition, Blizzard may use such information for security or enforcement purposes.
How your personal information may be used?
The personal information you provide Stitchworks.ca will allow us to fulfill your product or service order; alert you of new products or services, features, or enhancements; handle/route your customer service questions or issues; and/or notify you of upgrade opportunities, contests, promotions, or special events and offers. Lastly, we may use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers.
Who is collecting your information?
When you are asked for information while on a Stitchworks.ca site, you are sharing that information with Stitchworks.ca and its various affiliate websites and sister companies. In addition, some services are provided in conjunction with partner companies. If your personal information is being collected by another company other than Stitchworks.ca, you will be notified at the time the information is collected. If you do not want your information shared, you can choose not to allow the transfer of information by not using that particular service or by not providing any information at that time.
With whom may your personal information be shared?
Stitchworks.ca may need to disclose your personal information to third party vendors to fulfill product orders or prizes, to process mailings, or to process, analyze, and/or store data. We will attempt to ensure that these entities do not use your personal information for any other purpose, and that they have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.
We reserve the right to disclose your personal information as required by law or in special cases when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against you if you are violating the Terms of Service or Use Agreements for a Stitchworks.ca's site or product, or may be causing injury to or interference (intentionally or unintentionally) with Stitchworks.ca's rights or property, other users of a Stitchworks.ca site or product, or anyone else who could be harmed by your activities.
As with any business, your personal information is also an asset of Stitchworks.ca and will become part of our normal business records. As such, we may also disclose your personal information to a third party if we decide to sell a line of business to that third party, so you can continue to receive service and information in connection with that line of business with as little disruption as possible. Similarly, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to Stitchworks.ca's successor or assigned.
Please be aware that we cannot control the activities of third parties to whom we provide data, and as such, we cannot guarantee that they will adhere to the same privacy and security procedures as Stitchworks.ca.
Stitchworks.ca sites may also have message boards and/or chat areas, where users can exchange ideas and communicate with one another. When posting to a message board or chat area, please be aware that the information is being made publicly available on-line and the user does so at his or her own risk.
What choices you have regarding the collection, use, and distribution of your personal information do I have regarding the collection, use, and distribution of my personal information?
Stitchworks.ca allows you to control the way that we use personally identifying information that we might obtain. At the time you provide personal information, Stitchworks.ca may give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the "mailings" Stitchworks.ca may send you, such as newsletters, have procedures within them to cancel the receipt of any future mailings.
If at any time you wish to opt out of receiving information from Stitchworks.ca via e-mail about new products, services, or promotions, you can do so by selecting please remove at the bottom of our email.
What cookies are and how we use them.
What are Internet protocol addresses?
An Internet protocol ("IP") address is the unique number assigned to your server or Internet Service Provider ("ISP"). Stitchworks.ca may track such IP addresses for system administration, to report aggregate information, site tracking, or to prevent our servers from being abused.
What to do if you want to correct or review your personal information delete my personal information?
How secure your personal information is.
Stitchworks.ca has taken steps to assure that all information collected will remain secure and in its original form, i.e. free from any alteration. As such, access to all personal information is strictly controlled. When credit card information is transmitted, for example, we use industry standard, SSL (secure sockets layer) encryption. In addition, we will take reasonable steps to assure that third parties to whom we transfer any data will provide sufficient protection of personal information.
What to do if you have a question or complaint.